Accessibility Statement

1. Our Commitment

At Scented Serenity, we believe that everyone should be able to enjoy a smooth and welcoming experience — whether visiting our website, connecting with us on social media, or contacting us on WhatsApp.
We are committed to ensuring that all our digital platforms are accessible to every person, including those with disabilities or special needs.

2. Website Accessibility

Our website is built on the Wix platform, which provides strong accessibility support.
We actively maintain and improve our site to meet recognized accessibility standards, including:

• Readable fonts and clear visual contrast

• Keyboard navigation compatibility

• Alt text on images for screen readers

• Responsive design for all devices and screen sizes

We review our content regularly to make sure it remains usable for everyone.

3. Social Media and Communication Channels

We strive to make all our content on Instagram, Facebook, and other social platforms as accessible as possible by:

• Using descriptive captions

• Avoiding flashing or overly bright visuals

• Ensuring clear contrast and legible text

• Providing direct contact options for support

We also aim to make WhatsApp communication inclusive and easy for all customers to use.

4. Ongoing Improvement

Accessibility is an ongoing effort.
If you experience any difficulty accessing information on our website or social media, please let us know — your feedback helps us make Scented Serenity better for everyone.

5. Contact Us

If you encounter any accessibility barriers or have suggestions for improvement, please reach out:

Scented Serenity
c/o Sandweg Investments (Pty) Ltd
Lilanga Properties, Office No. 8
Mbabane, Sidvwashini Industrial Site
P.O. Box D149
Kingdom of Eswatini
WhatsApp: (+268) 7801 1887